The federal Workforce Innovation and Opportunity Act (WIOA) guides workforce development agencies in achieving and maintaining an integrated, outcome-oriented public workforce system that links diverse talents to business by ensuring:
- The needs of business and workers drive workforce solutions;
- Career centers provide excellent and meaningful customer service to job seekers.
The Macon-Bibb Workforce Development Board oversees the administrative and programmatic policies and guidance affecting Macon-Bibb workforce system. These policies are directional statements that inform or clarify federal and state procedures regarding workforce systems strategies.